Privacy Policy
Last updated: June 2026
1. Who We Are
Vaada Labs ("we", "us", "our") is a web development agency based in Pune, India. We build professional websites for Indian businesses. Contact us at namaste@vaadalabs.com.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you contact us or fill out a form
- Business name, city, and project details you share with us
- WhatsApp messages if you contact us via WhatsApp
- Payment information processed securely through our payment providers
3. How We Use Your Information
- To respond to your enquiries and provide our services
- To send you marketing messages about our services (with your consent)
- To improve our website and services
- To comply with legal obligations
4. WhatsApp Marketing
We may send you WhatsApp messages if you have provided your phone number and consented to receive marketing communications. You can opt out at any time by replying "STOP" to any message. We use the Meta WhatsApp Business API to send these messages.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party services necessary to operate our business (e.g., SendGrid for email, Meta for WhatsApp, Railway for hosting). All third parties are contractually obligated to keep your data secure.
6. Data Retention
We retain your data for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by emailing us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
8. Cookies
Our website may use cookies to improve your experience. These are small text files stored on your device. You can disable cookies in your browser settings.
9. Contact Us
For any privacy-related questions or to exercise your rights, contact us at: namaste@vaadalabs.com or via WhatsApp at +91 81692 25781.